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Web Service Voice Biometrics Errors

Error Codes

This page lists the error codes that can be returned by specically by the Voice Biometrics webservices, click the error code for more detail

400 : Bad API request, [service]:[error message].

HTTP Error code

400

Message

  • user group key not found.
  • user group key is not known.
  • Cannot operate on more than one audio source, received .
  • Cannot operate on more than one enrolment ID, received .
  • Only one audio source can be submitted in text dependent mode.
  • user_id contains disallowed characters ''.
  • user_id not found.
  • user_id is already present.
  • user_id not supplied.
  • Exception downloading audio.
  • Missing access key.
  • More than 12 audio sources were supplied.
  • No audio sources found in the request.
  • No valid files to read.
  • Sensitivity must be from -10 to 10, received .
  • Only one audio source can be submitted in text dependent mode.
  • wav_file_url not support for PUT, use POST instead.

405 : Bad API request, [service]: method [method] not allowed.

HTTP Error code

405

Detail

The HTTP method used in the API call is not allowed.

415 :

HTTP Error code

415

Message

  • The audio file contains no data.
  • The audio is in an unknown format.
  • The sample rate is too low (below 8 kHz).
  • The bit depth is too low (less than 16 and not A-Law or mu-Law).
  • The audio duration is too long (more than 60 seconds).
  • The audio is not single-channel (mono).

422 : Insufficient speaker observations in the audio source

HTTP Error code

400

Detail

This implies that the audio offered to the service did not contain enough speech for Voice Biometrics to analyse successfully.

500 :

HTTP Error code

500

Message

A message detailing the problem is supplied.