Call Info

Provides details associated with a call. The call may be a primary or secondary call.

Used in HTTP Request

language wrappers and examples

It contains the following properties:

Property	Availability	Description
call id	always	A string uniquely identifying this call.
call direction	always	Either "in" or "out".
call from	always	The caller's number or SIP address.
call to	always	The final destination of the call. For inbound calls, this is the number or SIP address that resulted in the call being routed here.
call target	always	The original destination of the call. This is the number or SIP address specified by the endpoint making the call. For outbound calls this will be the same as call to.
call divert from API V2.0	always	If the call has been diverted, this contains the original number or SIP address specified by the endpoint making the call (if the information was provided by the caller). For outbound calls this will be empty.
call attestation from API V2.0	inbound calls only	A string representing the P-Attestation-Indicator for inbound SIP calls if available, otherwise empty. If set the possible values are: "A" - the origination service provider has authenticated the calling party and they are authorized to use the calling number. "B" - the origination service provider has authenticated their customer originating the call but cannot verify they are authorized to use the calling number. "C" - the origination service provider has authenticated from where it received the call, but cannot authenticate the call source.
seconds call duration	always	A floating point value to one decimal place. The call duration in seconds.
call state	always	The current state of the call. One of idle, inbound or answered.
call cause	request to final page	The call completion cause, available once the call has gone idle. One of: "completed" - all the actions have completed "hung_up" - the far end of the call hung up "no_answer" - the call was not answered "busy" - the call was rejected indicating busy "unobtainable" - the call was unobtainable "dropped" - the call was dropped during the connect action "failed" - the call failed
call raw cause from API V2.0	request to final page	The SIP response code as a string, if available. This can be used in conjunction with the call cause to provide more information on the reason a call has gone idle. A value of "-1" indicates that the call was hung up before connection due to in-band call progress tones that indicated an error.
application parameters	always	The application parameter string as supplied in the service configuration.
outbound parameters	outbound calls only	The parameter string supplied in the outbound parameters property when the service was started.
far end type	outbound calls only, when classification enabled	A result of classification of the far end of the call. One of: "human" "answering_machine" "fax_machine" "unknown"
call recording filename	when call recording enabled	The filename of the recording of this call, available once the call has gone idle, on your cloud media file store.
received sip headers from API V2.0	when headers are received that match the service configuration	A list of SIP header objects.

JSONC#VBJavaPythonPHP

Examples:

Example 1

A call info object:

{
    "call_id" : "0f80529412cbfd83.111.118489091",
    "call_direction" : "in",
    "call_from" : "443069999876",
    "call_to" : "443069990123",
    "call_target" : "443069990123",
    "call_divert": "",
    "call_attestation" : "A",
    "seconds_call_duration" : 237,
    "call_state" : "idle",
    "call_cause" : "completed",
    "call_raw_cause" : "200",
    "application_parameters" : ""
}

CallInfo Class

Namespace: Aculab.Cloud.RestAPIWrapper

Assembly: Aculab.Cloud.RestAPIWrapper.dll

A class that contains information relating to a single inbound or outbound call.

.Net Framework.Net Standard.Net Core

public class CallInfo 
{
    // Members
    public string CallId;
    public string CallDirection;
    public string CallFrom;
    public string CallTo;
    public string CallTarget;
    public string CallDivert;
    public string CallAttestation;
    public double SecondsCallDuration;
    public string CallState;
    public string CallCause;
    public string CallRawCause;
    public string ApplicationParameters;
    public string OutboundParameters;
    public string FarEndType;
    public string CallRecordingFilename;
    public List<SIPHeader> ReceivedSIPHeaders;
}

Examples:

Example 1

Get selected information for the call:

// Unpack the request
var telephonyRequest = new TelephonyRequest(Request);
var callInfo = telephonyRequest.InstanceInfo.ThisCall;

var callId = callInfo.CallId;
var callFrom = callInfo.CallTo;
var secondsCallDuration = callInfo.SecondsCallDuration;
var farEndType = callInfo.FarEndType;

public class CallInfo 
{
    // Members
    public string CallId;
    public string CallDirection;
    public string CallFrom;
    public string CallTo;
    public string CallTarget;
    public string CallDivert;
    public string CallAttestation;
    public double SecondsCallDuration;
    public string CallState;
    public string CallCause;
    public string CallRawCause;
    public string ApplicationParameters;
    public string OutboundParameters;
    public string FarEndType;
    public string CallRecordingFilename;
    public List<SIPHeader> ReceivedSIPHeaders;
}

Examples:

Example 1

Get selected information for the call:

// Unpack the request
var telephonyRequest = new TelephonyRequest(Request);
var callInfo = telephonyRequest.InstanceInfo.ThisCall;

var callId = callInfo.CallId;
var callFrom = callInfo.CallTo;
var secondsCallDuration = callInfo.SecondsCallDuration;
var farEndType = callInfo.FarEndType;

public class CallInfo 
{
    // Members
    public string CallId;
    public string CallDirection;
    public string CallFrom;
    public string CallTo;
    public string CallTarget;
    public string CallDivert;
    public string CallAttestation;
    public double SecondsCallDuration;
    public string CallState;
    public string CallCause;
    public string CallRawCause;
    public string ApplicationParameters;
    public string OutboundParameters;
    public string FarEndType;
    public string CallRecordingFilename;
    public List<SIPHeader> ReceivedSIPHeaders;
}

Examples:

Example 1

Get selected information for the call:

// Unpack the request
var telephonyRequest = await TelephonyRequest.UnpackRequestAsync(Request);
var callInfo = telephonyRequest.InstanceInfo.ThisCall;

var callId = callInfo.CallId;
var callFrom = callInfo.CallTo;
var secondsCallDuration = callInfo.SecondsCallDuration;
var farEndType = callInfo.FarEndType;

CallInfo Class

Namespace: Aculab.Cloud.RestAPIWrapper

Assembly: Aculab.Cloud.RestAPIWrapper.dll

A class that contains information relating to a single inbound or outbound call.

.Net Framework.Net Standard

Public Class CallInfo
    ' Members
    Public Property CallId As String
    Public Property CallDirection As String
    Public Property CallFrom As String
    Public Property CallTo As String
    Public Property CallTarget As String
    Public Property CallDivert As String
    Public Property CallAttestation As String
    Public Property SecondsCallDuration As Double
    Public Property CallState As String
    Public Property CallCause As String
    Public Property CallRawCause As String
    Public Property ApplicationParameters As String
    Public Property OutboundParameters As String
    Public Property FarEndType As String
    Public Property CallRecordingFilename As String
    Public Property ReceivedSIPHeaders As List(Of Sipheader)
End Class

Examples:

Example 1

Get selected information for the call:

' Unpack the request
Dim TelephonyRequest = New TelephonyRequest(Request)
Dim CallInfo = TelephonyRequest.InstanceInfo.ThisCall

Dim callId = CallInfo.CallId
Dim callFrom = CallInfo.CallTo
Dim secondsCallDuration = CallInfo.SecondsCallDuration
Dim farEndType = CallInfo.FarEndType

Public Class CallInfo
    ' Members
    Public Property CallId As String
    Public Property CallDirection As String
    Public Property CallFrom As String
    Public Property CallTo As String
    Public Property CallTarget As String
    Public Property CallDivert As String
    Public Property CallAttestation As String
    Public Property SecondsCallDuration As Double
    Public Property CallState As String
    Public Property CallCause As String
    Public Property CallRawCause As String
    Public Property ApplicationParameters As String
    Public Property OutboundParameters As String
    Public Property FarEndType As String
    Public Property CallRecordingFilename As String
    Public Property ReceivedSIPHeaders As List(Of Sipheader)
End Class

Examples:

Example 1

Get selected information for the call:

' Unpack the request
Dim TelephonyRequest = New TelephonyRequest(Request)
Dim CallInfo = TelephonyRequest.InstanceInfo.ThisCall

Dim callId = CallInfo.CallId
Dim callFrom = CallInfo.CallTo
Dim secondsCallDuration = CallInfo.SecondsCallDuration
Dim farEndType = CallInfo.FarEndType

class CallInfo

A class that contains information relating to a single inbound or outbound call.

Class synopsis:

// Members:
public String getCallId()
public String getCallDirection()
public String getCallTo()
public String getCallFrom()
public String getCallTarget()
public String getCallDivert()
public String getCallAttestation()
public String getCallState()
public String getCallCause()
public String getCallRawCause()
public double getSecondsCallDuration()
public String getFarEndType()
public String getCallRecordingFilename()
public String getApplicationParameters()
public String getOutboundParameters()
public List<SIPHeader> getReceivedSIPHeaders()

Examples:

Example 1

Get selected information for the call:

TelephonyRequest myRequest = new TelephonyRequest(request);
CallInfo callInfo = myRequest.getInstanceInfo().getThisCall();

String callId = callInfo.getCallId();
String callDirection = callInfo.getCallDirection();
String callTo = callInfo.getCallTo();
String callFrom = callInfo.getCallFrom();
String callTarget = callInfo.getCallTarget();
String callDivert = callInfo.getCallDivert();
String callAttestation = callInfo.getCallAttestation();
String callState = callInfo.getCallState();
String callCause = callInfo.getCallCause();
String callRawCause = callInfo.getCallRawCause();
double callDuration = callInfo.getSecondsCallDuration();
String farEndType = callInfo.getFarEndType();
String callRecording = callInfo.getCallRecordingFilename();
String applicationParameters = callInfo.getApplicationParameters();
String outboundParameters = callInfo.getOutboundParameters();
List<SIPHeader> receivedSIPHeaders = callInfo.getReceivedSIPHeaders();

TelephonyRequest.get_this_call()

Returns a dictionary that represents a Call Info support class.

Examples:

Example 1

Get selected information for the call:

my_request = TelephonyRequest(request)
call_info = my_request.get_this_call()

call_id = call_info.get("call_id")
call_direction = call_info.get("call_direction")
call_from = call_info.get("call_from")
call_to = call_info.get("call_to")
call_target = call_info.get("call_target")
call_divert = call_info.get("call_divert")
call_attestation = call_info.get("call_attestation")
seconds_call_duration = call_info.get("seconds_call_duration")
call_state = call_info.get("call_state")
call_cause = call_info.get("call_cause")
call_raw_cause = call_info.get("call_raw_cause")
application_parameters = call_info.get("application_parameters")
outbound_parameters = call_info.get("outbound_parameters")
far_end_type = call_info.get("far_end_type")
call_recording_filename = call_info.get("call_recording_filename")
received_sip_headers = call_info.get("received_sip_headers")

The CallInfo class

Introduction

Represents information about a call.

Functions that return strings will return an empty string if the corresponding information was not specified in the request.

getSecondsCallDuration() will return zero if no duration was specified in the request.
getReceivedSIPHeaderValues() will return the values of all matching headers as an array of strings. The array
will be empty if no headers match.

Class synopsis

class CallInfo extends PropertyHolder {

    /* methods */
    public string getCallId()
    public string getCallTo()
    public string getCallFrom()
    public string getCallTarget()
    public string getCallDirection()
    public string getCallDivert()
    public string getCallState()
    public string getCallAttestation()
    public string getCallCause()
    public string getCallRawCause()
    public float getSecondsCallDuration()
    public string getFarEndType()
    public string getCallRecordingFilename()
    public string getApplicationParameters()
    public string getOutboundParameters()
    public array getReceivedSIPHeaderValues(string $name)
}

Examples:

Example 1

Get selected information for the call

$info = InstanceInfo::getInstanceInfo();

$thisCall = $info->getThisCallInfo();

$callId = $thisCall->getCallId();
$callTo = $thisCall->getCallTo();
$callFrom = $thisCall->getCallFrom();
$callTarget = $thisCall->getCallTarget();
$callDirection = $thisCall->getCallDirection();
$callState = $thisCall->getCallState();
$callCause = $thisCall->getCallCause();
$callRawCause = $thisCall->getCallRawCause();
$secondsCallDuration = $thisCall->getSecondsCallDuration();
$applicationParameters = $thisCall->getApplicationParameters();